Complete List of Services
Research & Strategy
- Brand & Digital Strategy
- User Research: Focus Groups, Interviews
- Persona Development
- Content Strategy
- Voice & Tone
- Website Audits
- Responsive Web Design
- Product & App Design
- Identity & Logo Design
- Concept Development
- Front End Development
- CMS Development: BigTree, WordPress, Drupal
- Product & App Development
- Interactive Kiosk Development
- Tessitura and TNEW Integration
- Information Architecture
- User Testing
- Personas / Journey Maps
- Meeting Design: Workshops & Seminars
- Search Engine Optimization
- Accessibility & Compliance
- Strategic Partnership & Support
- Content Marketing and Campaigns
- Staffing Consulting
- Web Analytics Consulting
- Software Selection Consulting
- Website Support
- CMS & Website Training
Questions & Answers
Here are some questions we are often asked by prospective clients and existing clients, and our answers. If you have a question about working with Fastspot and it's not answered here, please feel free to drop us a line.
Is Fastspot the right agency for us?
If you're looking for a team of creative problem solvers to tackle a major website project and help you achieve significant institutional and business goals - then yes, you've found the perfect match. We are obsessed with customer service, opinionated, fun, extremely creative, nice, detail oriented, and good listeners. We need our clients to be great partners for outstanding outcomes and we will be there to guide you along the way. We like taking a lot of the work off your plates, and really leading the project, although we will need your input and involvement to ensure success.
How will you create something successful for us?
We use an approach that ensures we reach pivotal points of discovery and innovation - this process is called Create | Velocity™. We intentionally disrupt specific periods within each phase to explore strategic aspects where innovation warrants the risk. These periods lead to the identification of “markers,” which plant a flag in the ground of innovation and illuminate unique creative solutions. Each strategic marker is assessed against its impact on the overall scope, objectives and metrics for success for the unique project. We can then balance big, bold ideas (Create) against their impact on overall project momentum and user success (Velocity).